Q: How Can you be sure you won’t be ripped off?

A: By Using‘Buy With Confidence’

Rip-offs, scams, cowboy tradesmen – consumers are right to be wary when buying goods or services. Can you ever trust a double glazing salesman? Can you buy a second hand car with confidence? The answer to these questions is ‘yes’ thanks to an East Sussex County Council Trading Standards initiative. Buy With Confidence – Trading Standards Approved is a new scheme launched to promote and support the good, reliable tradesmen and retailers of East Sussex, whilst in turn increasing consumer protection by providing an approved trader list. Member companies have been independently checked by staff from the County Council’s Trading Standards Service, for compliance with the letter and spirit of the law. Only if businesses pass stringent checks can they display the Partnership logo.

Details of firms you can trust are available on the council’s interactive consumer website. This site gives you access to information on firms where you can buy goods and services with confidence, knowing they’ve signed up to the ‘Commitment by Business’ -details of which can also be viewed on the website. You can give us your views on how member businesses are performing. If you have had good service from a company not in our scheme, the website enables you to recommend them for membership. Full details are also available by calling The Buy With Confidence Team on 01323 418 215 (Option 1).